Frequently Asked Questions

If you have a question for us, please check out our FAQ below. It is divided in to subcategories related to the subject of the inquiry. If you find that your question is not answered here, please feel free to contact us.

Contact Information

General FAQ

Does Child’s Play charge administrative fees?

We try our best to have every dollar that comes in go right back to the hospitals, but there is a slight administrative cost that does get paid for with donations (for example, shipping thousands of consoles and games to hospitals worldwide is not free, sadly). Historically, these charges have not exceeded 6%. It’s true that we’re a non-profit, but unlike most non-profits, we’re not in it to create a self-sustainable entity. We do it to give.

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I want to volunteer! How can I help?

If you want to help out please contact the hospital directly (call the general number and ask about volunteering). If you don’t live near one of the hospitals, then you can be a big help by contacting your local news agencies and asking them to do a story about Child’s Play. The more people that hear about it, the more donations for the kids. You can also put on your own fundraiser for Child’s Play.

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How will these toys be used?

Items like the video game systems and games will be given to the hospitals and a child will essentially be able to check it out and have it placed in their room. Obviously the more systems and copies of each game they have the better. Other toys though will be given to individual children as presents. Something they can keep and take with them when they leave. To read about the effect of these donations, check out the testimonials.

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Donation FAQ

I’d like to donate via check. Where do I send it?

Please make the check out to Child’s Play, and mail to:

Child’s Play
8040 161st Ave NE, PMB #418
Redmond, WA 98052

Thank you, we really appreciate the support!

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I want to use eBay/Missionfish to donate to Child’s Play. How does that work?

Missionfish is a great resource for people to sell their used games, systems, or other items to benefit Child’s Play. Due to our promotion policy, items must be listed at 100% to Child’s Play If your auction is listed at anything but 100%, it will be canceled and you may lose your listing fees, so please do not list unless you are willing to donate full proceeds to Child’s Play.

eBay has provided a great guide on setting up online auctions: Six Easy Steps To Selling.

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I’m a corporation. How can I help?

There are many ways to help out. We have corporate sponsorship levels we can discuss with you. We also participate in corporate gift matching programs. Please contact us for assistance.

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Should I have my item gift wrapped by Amazon?

The hospitals have asked that the items not be wrapped. It generates a lot of waste that costs money to get rid of.

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Can my donation or our event proceeds go to a specific facility?

Sure! When you send your check or PayPal donation, make a note to what hospital you would like your funds to benefit. Please email [email protected] with your hospital request if necessary.

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Since this is a charity donation I can deduct it from my taxes, right?

If you are donating via Paypal, each hospital’s charity tax ID number is included in the information section on its wish list. Use your confirmation email as a receipt. If you are making a cash donation, Child’s Play’s own tax ID number is 20-3584556. If you have any questions about how this works, please ask your tax adviser.

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Can I send you my used games or console?

We cannot accept used items. If you or someone you know would like to donate used games or game equipment, please consider an alternate game charity:
● GameSchool (http://www.stargameschool.org/)
Contact: Jarrod Wolkowitz ([email protected])
● DonateGames (http://www.donategames.org)
Contact: [email protected]
● Vinny’s Kids (http://www.vinnykids.org/)
Contact: Vinny Cherry [email protected]

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I’d like to donate via Paypal. How do I do so?

There is a donate through Paypal link on our Donate page. If you are setting up a donation widget for your fundraiser or website, our Paypal address is [email protected].

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Hospital FAQ

As a partner hospital, how do we update our wishlist?

Email a list of items you would like added or removed to [email protected] and we will update your wishlist as soon as possible. Please include links to the items.

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How come there aren’t any stuffed animals on the wish lists?

We cannot accept any stuffed animals. The hospitals tell us that these sorts of toys collect germs and aren’t good for the kids. If you would like to donate stuffed animals, you can send them to Vinny’s Kids - they sanitize them and donate them to facilities that can accept them.

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Community FAQ

What Paypal account I should direct widget donations to?

To direct donations to our Paypal, please use [email protected]

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I’d like to plan an event. Can you help me?

We have lots of information about planning your own Child’s Play event here. If you have read that information and still have questions, feel free to contact uscontact us.

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Can you include my local hospital in Child’s Play?

Possibly! The ideal new hospital is far from other hospitals since we’d like to get even coverage, and not duplicate effort. If you want your local hospital to get involved contact their Fundraising, Child Life, or Play Therapy department and tell them about us. If they are interested in joining, ask them to email [email protected] for details on applying.

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Can I request a specific item for my local hospital’s wish list?

We can try to accommodate your request, but it will also depend on what sort of items the hospital has asked for. Please feel free to email Jamie at [email protected] to find out if we can add your item.

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